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California Resident Privacy Notice

Effective Date: 11/1/2023

Introduction

This California Resident Privacy Notice ("Notice") applies to California residents and explains how Shield Knot Insurance Services, LLC ("we," "our," or "us") collects, uses, and discloses personal information in accordance with the California Consumer Privacy Act ("CCPA").

Categories of Personal Information We Collect

We may collect the following categories of personal information:

  • Identifiers: Name, address, email address, phone number, or other similar identifiers.
  • Personal Records: Insurance policy details, claims history, payment information.
  • Internet or Electronic Activity: Browsing history, search history, and interactions with our website.
  • Professional or Employment Information: Job title, employer information (if related to an insurance application or claim).
  • Sensitive Personal Information: Health information (if relevant to the insurance policy), financial account details, or other sensitive data as required by law.

Purposes of Collection

We collect personal information for the following purposes:

  • To provide insurance services, including insurance quote generation, policy issuance, underwriting, and claims processing.
  • To comply with legal and regulatory requirements.
  • To enhance and personalize your customer experience.
  • To detect and prevent fraud or other illegal activities.
  • To communicate with you about your policy or inquiries.

Sale or Sharing of Personal Information

Shield Knot Insurance Services, LLC does not sell your personal information. However, we may share your information with service providers, affiliates, or third parties as required to provide our services or comply with legal obligations.

Your CCPA Rights

As a California resident, you have the following rights under the CCPA:

  • The Right to Know: You may request information about the personal data we collect, use, and disclose.
  • The Right to Access: You may request a copy of your personal information.
  • The Right to Correction or Deletion: You may request that we correct inaccurate information or delete personal information we have collected, subject to certain exceptions.
  • The Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

How to Exercise Your Rights

To exercise your CCPA rights, you can:

  • Submit a request via our website at https://shieldknot.io/contact-us/
  • Call us at 1-888-681-5668
  • Email us at info@shieldknot.io

We will respond to your request within the time frame required by law. Please note that we may need to verify your identity before processing your request.

Privacy Policy

For more information about our data practices, please refer to our Privacy PolicyLink.

Contact Us

If you have any questions about this Notice or our privacy practices, please contact us at:

Shield Knot Insurance Services, LLC

45 S Washington St Suite 205 Hinsdale IL 60521

1-888-681-5668

info@shieldknot.io

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Contact

info@shieldknot.io

45 S Washington Street
Suite 305
Hinsdale, IL 60521

Shield Knot is a licensed insurance producer in all states and territories it transacts insurance.
IL license #3002117772